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Post Sale Services  After the sale is made and the invoice is paid is when you find out the true character of a supplier. Do they have time to take care of you? What happens when you need service? Do you get reasonable choices for selecting the best maintenance program to address your specific needs? Will your supplier keep you appraised on news of interest relating to helping you improve utilization of your purchased product? We do! We have a monthly newsletter especially for our customers. You can sign up at www.falcondirect.com/SignUp. On the subject of maintenance, we have a whole web page at www.ultracareplus.com dedicated to the subject. Customer Service We're very proud of our customer service as well. You can learn all about our Gold Star Customer Care Service Program at www.info4u.us/goldstar.pdf. It's just one of the many things that distinguishes us from the competition. We care about YOU!
Battery maintenance and replacement
A battery is just a battery, or is it? Personally, we find batteries about as interesting as the manufacturing process for producing asphalt shingles. However, what you don't know, or better yet, DO know can make a big difference in the cost of replacement batteries. We don't claim to be the least expensive, or the most knowledgeable. What we DO claim is a commitment to serving your needs as best we can. For more information on our replacement batteries, please visit www.falcondirect.com/MyBattery. | | |
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